Privacy Policy
Banoo Foundation (“we,” “us,” or “our”) is a nonprofit organization based and registered in Canada. We are committed to safeguarding the personal data of our donors, partners, program participants, visitors, and supporters in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable privacy laws, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and other relevant regulations.
By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We collect information only as necessary to carry out our mission. This includes:
a. Information You Provide Directly
- Full name, email address, postal address, and phone number
- Donation details (amount, date, payment method)
- Program participation, volunteer, or inquiry information
- Communication preferences and consent choices
- Messages submitted through contact forms or registrations
b. Information Collected Automatically
- IP address, browser type, device information, and operating system
- Website usage data, pages visited, and time spent on our site
- Approximate geographic location derived from IP address
- Preferences such as language settings (Dari, Pashto, English)
We do not collect or store full payment card details. All financial transactions are securely processed through our payment partners under their own privacy policies.
2. How We Use Your Information
We use your personal information for the following purposes:
- Process donations, issue tax receipts, and maintain financial records
- Provide program updates, impact reports, and event information
- Respond to inquiries, applications, and feedback
- Send newsletters and communications where consent has been given
- Improve website functionality, accessibility, and user experience
- Comply with Canadian legal, accounting, and regulatory requirements
- Protect the safety and rights of our community and beneficiaries
We may use de-identified or aggregated data for research, reporting, and advocacy purposes.
3. Consent and Choice
Under Canadian law, we collect, use, and disclose your personal information only with your consent, except where otherwise permitted or required by law. You may withdraw your consent at any time by contacting us at info@banoofoundation.org. Withdrawing consent will not affect the lawfulness of processing based on consent before withdrawal.
4. Data Sharing and Third Parties
We do not sell, rent, trade, or otherwise profit from your personal information. We may share your data only with:
- Authorized service providers who assist our operations (payment processors, email platforms, secure hosting services) bound by strict data protection obligations
- Government authorities or legal bodies where required by law
- Partners, only with your explicit consent, when necessary to deliver our programs
Some third-party providers may be located outside Canada, including in the United States or the European Union. When data is transferred internationally, we ensure appropriate safeguards are in place such as Standard Contractual Clauses, Privacy Shield frameworks, or other legally recognized mechanisms to protect your information.
5. Data Retention
We retain personal information only for as long as needed to fulfill the stated purpose, including:
- Donor and financial records: retained for 7 years as required by Canadian tax law
- Communication records: retained while you remain subscribed or engaged, and for a reasonable period afterward
- Program and participant data: retained as necessary to deliver programs and demonstrate impact
When no longer needed, data is securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have the following rights:
| Location | Rights |
|---|---|
| Canada (PIPEDA) | Access your information; request correction of inaccuracies; withdraw consent; request deletion where no legal obligation to retain applies |
| EU/EEA (GDPR) | Right of access; rectification; erasure (“right to be forgotten”); restriction of processing; data portability; objection to processing |
| California (CCPA/CPRA) | Know what personal data we hold; request deletion; opt out of sale (we do not sell your data); non-discrimination for exercising your rights |
| United Kingdom | Rights under the UK Data Protection Act 2018 |
To exercise any of these rights, contact us at:
info@banoofoundation.org
We will verify your identity and respond within legally required timeframes. If you are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority — in Canada, the Office of the Privacy Commissioner of Canada.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure website functionality and security
- Understand how visitors use our site and improve accessibility
- Remember your language and display preferences
- Measure engagement with our content
You may disable or manage cookies through your browser settings. Disabling certain cookies may affect website functionality. For full details, see our Cookie Policy.
8. Data Security
We implement industry-standard security measures including:
- Encrypted data transmission and secure payment processing
- Restricted access to personal information — limited to authorized staff only
- Regular security reviews and system updates
- Secure, Canadian-based or internationally compliant hosting infrastructure
However, no method of transmission over the internet is entirely secure. We encourage you to protect your account credentials and exercise caution when sharing personal information online.
9. Children’s Privacy
Our website and programs are not directed at children under the age of 16. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If we become aware of unintended collection, we will delete the information promptly.
10. Language
This Privacy Policy is available in English, Dari, and Pashto. In the event of any discrepancy, the English version shall prevail.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. We will post the revised policy on this page with an updated Effective Date. Material changes will be communicated through our website or direct notice where appropriate.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal information:
Location: Canada
Website: